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Shipping and Payment
Product Availability
Each product displays its current availability status.
In Stock
Available in our central warehouse. Orders placed before 12:30 are shipped the same day.
Ready to Ship
Available in our EU warehouse. Ships within 1–3 business days.
At Supplier
In stock at manufacturer. Usually ready to ship within 2 business days.
In Transit
Product ordered. Expected availability date shown on product page.
Download
Software delivered electronically instantly after order confirmation.
Shipping Rates & Delivery Times
Free shipping on orders over 1,000 €. Delivery times are in business days from dispatch.
| Country | GLS | DPD | DHL EXPRESS |
|---|---|---|---|
| Austria | from 3.99 € (2–3 days) | from 8.99 € (2–3 days) | from 14.99 € (1 day) |
| Belgium | from 5.99 € (2–3 days) | from 9.99 € (2–3 days) | from 19.99 € (1 day) |
| Bulgaria | from 8.99 € (4–6 days) | from 9.99 € (3–5 days) | from 19.99 € (1 day) |
| Croatia | from 5.99 € (3–5 days) | from 9.99 € (2–7 days) | from 19.99 € (1 day) |
| Cyprus | — | — | from 19.99 € (1 day) |
| Czech Republic | from 4.99 € (1 days) | — | — |
| Denmark | from 5.99 € (3–4 days) | from 15.99 € (3–4 days) | from 19.99 € (1 day) |
| Estonia | from 7.99 € (3–5 days) | from 13.99 € (3–4 days) | from 19.99 € (1 day) |
| Finland | from 12.99 € (5–7 days) | from 23.99 € (4–5 days) | from 19.99 € (1 day) |
| France | from 8.99 € (3–4 days) | from 13.99 € (3–4 days) | from 19.99 € (1 day) |
| Germany | from 3.99 € (2–3 days) | from 7.99 € (2–3 days) | from 14.99 € (1 day) |
| Greece | from 11.99 € (4–7 days) | from 17.99 € (4–6 days) | from 19.99 € (1 day) |
| Hungary | from 4.99 € (2–3 days) | from 5.99 € (2–3 days) | from 19.99 € (1 day) |
| Ireland | from 12.99 € (5 days) | from 16.99 € (4 days) | from 19.99 € (1 day) |
| Italy | from 8.99 € (3–5 days) | from 13.99 € (3–5 days) | from 19.99 € (1 day) |
| Latvia | from 7.99 € (3–4 days) | from 11.99 € (3–4 days) | from 19.99 € (1 day) |
| Lithuania | from 7.99 € (3–4 days) | from 11.99 € (3–4 days) | from 19.99 € (1 day) |
| Luxembourg | from 5.99 € (2–3 days) | from 9.99 € (2 days) | from 19.99 € (1 day) |
| Malta | — | — | from 19.99 € (1 day) |
| Netherlands | from 5.99 € (2–3 days) | from 9.99 € (2–3 days) | from 19.99 € (1 day) |
| Poland | from 3.99 € (2–3 days) | from 5.99 € (2 days) | from 14.99 € (1 day) |
| Portugal | from 9.99 € (4–8 days) | from 13.99 € (3–4 days) | from 19.99 € (1 day) |
| Romania | from 7.99 € (2–4 days) | from 9.99 € (3–4 days) | from 19.99 € (1 day) |
| Slovakia | from 3.99 € (1–2 days) | from 5.99 € (1–2 days) | — |
| Slovenia | from 7.99 € (3–4 days) | from 9.99 € (2–3 days) | from 19.99 € (1 day) |
| Spain | from 5.99 € (2–3 days) | from 9.99 € (2–3 days) | from 19.99 € (1 day) |
| Sweden | from 8.99 € (3–7 days) | from 19.99 € (3–4 days) | from 19.99 € (1 day) |
Shipping costs for DHL Express are based on actual and volumetric weight and displayed in your cart. Final costs may vary. Delivery to remote areas may take longer. Free shipping on orders over 1,000 €.
Payment Methods
All payments are 100% secure. We do not store card details.
Credit Card
Visa, Mastercard
Apple Pay
Pay with Apple devices
Google Pay
Pay with Google
Bank Transfer
Prepayment by wire transfer
100% secure shopping. Your payments are fully protected. We do not store any credit card data. The payment gateway meets the highest security standards.
Showroom in Prague
The largest showroom for video technology in Central Europe.
Frequently Asked Questions
Answers to the most common questions about shipping and payment.
When will my order be shipped?
Orders for in-stock items placed before 12:30 are shipped the same business day. For products marked “Ready to Ship”, please allow 1–3 business days.
What is the free shipping threshold?
Shipping is free for orders over 1,000 € (incl. VAT).
How long does delivery take?
Delivery times vary by country — please refer to the shipping table above. With DHL Express, next business day delivery is available for orders placed before 15:30 (excluding remote areas per DHL definition).
How can I track my shipment?
After dispatch, you will receive a tracking number by email so you can check the status of your delivery at any time.
What is the return policy?
You may return goods within 14 days of receipt without giving a reason. Details can be found in our Terms and Conditions.
Are payments secure?
Yes. All online payments are processed through a secure payment gateway. We do not store any credit card data.